Overview & Reviews

The Jeep Grand Cherokee is one of the pioneers that ushered in the modern midsize SUV in the early 1990s. Jeep has always wanted the Grand Cherokee to be maneuverable enough for urban duty, roomy enough for family duty, stylish enough to take out on the town and capable enough to tow your toys or shuttle your passengers to a remote campsite. Modern Grand Cherokees are far more refined than the early models, but they're no less versatile.

Unlike most other traditional SUVs, the Jeep Grand Cherokee has always been built using a carlike unibody platform for superior on-road handling. Yet Jeep's strong reputation for off-road prowess is retained, thanks to the Grand Cherokee's advanced four-wheel-drive systems and capable suspension. It's a rare combination of attributes in a modern utility vehicle, as the Jeep is able to venture farther off the beaten path than competing crossover SUVs.

User Reviews:

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  My $33,000 piece of junk! - 2014 Jeep Grand Cherokee
  By natalie - February 17 - 11:05 pm

  I currently have a 2014 Jeep Grand Cherokee Laredo 4x4 and it was the biggest mistake and waste of money! I have had nothing but problems with this Jeep. It has stalled numerous times, I have smelled a burning smell coming from my dash, my touch screen radio goes blank, my turn signals get stuck on while I am driving, my dash flashes and I have no idea how fast I am going, my shifter gets stuck in neutral, my transmission jerks, my back tires kick, sometimes my keyless entry works and sometimes it doesnt. I have never written a review about anything before but I also have not been this disappointed about anything in my life! My 2014 Jeep Grand Cherokee was the biggest mistake I have ever made. Do not waste your time or money. They are not safe. If you are like me and unfortunate enough to have one of these do not bother calling FCA with any complaints! They will ignore you, make you think you are crazy and then ask you to stop calling them about your problems! Do yourself a favor if you are looking at a Jeep Grand Cherokee and stay far far away from them, trust me if you dont you will regret it just like I do.

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  Stay AWAY from the Jeep Grand Cherokee - 2015 Jeep Grand Cherokee
  By Gail - September 23 - 9:34 pm

  Purchasing this car was the biggest mistake Ive ever made! Buyer beware - read the reviews/complaints before spending all this money on a vehicle that has so much hesitation on acceleration that Im pretty sure Im going to get killed. A vehicle is suppose to move forward when pressing on the gas peddle. Instead the engine revs really loud like Im in a plane taking off but your still not going anywhere. In the meantime, the window of opportunity to pull out is quickly decreasing because of oncoming traffic (to the point where I would no longer feel safe in doing so) Then the car finally reacts and lurches forward throwing everyone back in their seats. To oncoming traffic and passengers in my car, it looks like Im pulling out at the last minute and cutting them off. This happens during All accelerations, back streets and highway driving. I brought it back to the dealer and took the service manager for a drive and his response was thats normal! He confirmed that it drives this way but to say its NORMAL is unacceptable. I have a 2015 Grand Cherokee Overland and will trade it as soon as possible!

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  MY JEEP MADE MOTION SICK!!! - 2015 Jeep Grand Cherokee
  By JD - July 17 - 12:43 am

  I purchased my Jeep 2015 Grand Cherokee Laredo last September 2015, and I was very happy about it cause I was purchasing an American made vehicle. It was my first jeep. After driving for one day, I went back to the dealership service department to find out what that little motor sounding noise was under the hood. Dont you know that no one there could tell me what it was? This sound comes and goes and I was stuck living with it thinking it was just something normal about it. Then after driving for a week or two, I felt as thought I was driving a manual car. When slowing down and coming to a stop, the transmission would shift kind of weird. As it was shifting down and I could feel that jerky motion it in my head and it was making me motion sick. This went on for a while and I wasnt sure what to do. So I took it to service where it was determined that my car needed a "software update". But after getting my car back, it was back to the same old thing. So I wrote to jeep about the problem and was told to take it back to service. So I did just that and I had two service people drive with me while I drove my car. The first person tried to blame the problem on the road surface. But then the second person, who told me that he too experienced motion sickness during his life and he drove with me and I told him about the transmission and how it was kind of jerky when I slow and brake to a stop. He told me that Jeep had changed their transmission to eight speed and that eventually will be going to a nine speed transmission. And these are his words, "the new transmission is more jerky". I had to agree with him. So after this, Jeep consumers office contacted me and told me that they were unable to help me because my car was okay and there was nothing to repair. What a joke I thought. I spend all this money for a lousy car that I thought was high quality when in fact it wasnt. Since I couldnt drive this car anymore, I had to trade it in for a more reliable "Japanese" car and I know Ill be happy with it. And at lease I wont have to get "software updates" for it. Im so happy with that. Jeep, youre history for me!!!

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  Grand Cherokee = Crap! - 1995 Jeep Grand Cherokee
  By WRXej20 - January 18 - 10:00 am

  Only had problems with it

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  The worst vehicle ever made - 2003 Jeep Grand Cherokee
  By SO UPSET - January 17 - 5:43 am

  It started w/the Rotors from the day I drove it off the lot.Ive blocked it out of mind just how money I spent & the RUN AROUND from the dealership & the corporate. I fixed the rotors (later recalled). When I called corporate they told me it was too late, Id fixed them. What was I supposed to do, be killed or kill someone else b/c of defective brakes and rotors. Next,the windows;first passenger side - 400.00+ to fix, then the drivers side & one in the back. The blinkers work sometimes & others they dont. The locks only work with the Key remote. Im too poor to anything about it. Ive started (too late) to take tag numbers of other similar jeeps. I have sweat dreams of a Class Action.

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  DONT DO IT! ! - 2005 Jeep Grand Cherokee
  By jeremy - January 12 - 11:58 am

  I will never ask anyone to get this kind of vehicle! It was my dream car. I got mines from a dealership, saw car facts, clean title no accidents. Only 1 owner. really nice looking. This vehicle is not worth it. Too many mechanical problems. Once one thing messes up everything messes up! I was very good with keeping up with the car, but not even that could stop it. Out of the 2 1/2 years ive had it ive probably driven it for 8 months. At one point I had it parked for 2 months straight. Towed it to different mechanics not one could figure out what was wrong with it. Spent almost the same amount I paid for it. Fixing it. Its not reliable. It turned off on me 2 times on the hwy going 60. So scary!! Its was to the point where I could only turn it on 2 times a day & that was it. Till the next day it wouldnt turn on. It would stall, battery would drain every other day. I had re wiring done still wouldnt work. Nothing sucked more then getting stuck in traffic because the truck would turn off. It was just too much. I would not recremend this vehicle. Worst decision ever.

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  Not like the 2011 - 2015 Jeep Grand Cherokee
  By mike - November 13 - 3:59 pm

  Its made by Fiat. 8 speed transmission a joke. Hemi engine the only saving factor. Electronics very poor compared to 2011 vehicle. Unable to fix problems with electronics . Customer service from Jeep customer service a joke . I was told that the problem was not fixable and was paid off with 1 car payment.

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  Absolute Trash! expt for the speakers - 2000 Jeep Grand Cherokee
  By BUTRBALL - September 12 - 10:00 am

  This car has been nothing but trouble. Just like evryone else Ive gone back to the dealer 3 times and 2 of those times I had to pay for the repairs myself. Good thing my lease is up in January. Youll see me at the BMW and Acura dealers looking at the MDX and X5. No more american trash for me!

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  Stay away from them - 2007 Jeep Grand Cherokee
  By Steve - August 31 - 1:45 pm

  Ive owned 2 Jeep Grand Cherokees before the 2007, A 1996 and a 2004. Both were great. As far as Im concerned Jeep should be embarrassed that they even put the 2007 style on the road. 4x4 system is a joke. Your going to get stuck for sure if you travel thru mud or snow. They should all be recalled and sent out to be scrapped. I love Jeeps but this one has me rethinking any future Jeep purchases.

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  Not safe to drive! - 2014 Jeep Grand Cherokee
  By Melissa - April 25 - 7:54 am

  Where to start. When the car arrived there were some interior pieces partially off and in the front passenger side a bunch of wires were hanging down by the floor. Red flag? Hmm. Here we go, Issues I have had: -Control screen goes black randomly and radio shuts off. As well as everything else I access via this screen. -Randomly says key fab has left the vehicle and dings when it hasnt. -AC/Heat are extremes. If you decide to adjust temp, takes like 15 minutes for it to actually change. -Gear shifter, yikes! Hard to know what you actually shifted into. You think you pushed it all the way forward for Park but no, half the time, it is in reverse. -----SCARIEST of all is the transmission! It hesitates whenever you need sudden acceleration like trying to make a left turn! Almost got into a few accidents because of this potentially deadly flaw. I have to drive knowing that my transmission will seize and not to try and to do any rapid or quick accelerations. Had it looked at many times and they tell me nothing is wrong. We updated software, have a great day. I leased this poor excuse for a vehicle and I wish I could get rid of it today. Will never buy another Jeep Vehicle again.